Code of Practice for Telecommunications Service Contracts (“Industry Code”)
The full text of the Industry Code can be downloaded from CAHK’s website at:
This version is applicable to those telecommunications service contracts signed or renewed between July 2011 and April 2015.
This version is applicable to those telecommunications service contracts signed or renewed since 1 May 2015.
Telecommunications service providers who have adopted the Industry Code include (in alphabetical order):
China Mobile Hong Kong Company Limited
HKBN Enterprise Solutions Limited
HKBN Enterprise Solutions HK Limited (formerly known as WTT HK Limited)
Hong Kong Broadband Network Limited
Hong Kong Cable Television Limited
Hong Kong Telecommunications (HKT) Limited
HGC Global Communications Limited
Hutchison Telephone Company Limited
SmarTone Mobile Communications Limited